Build the online marketplace of your neighbourhood. Start with your own shop.
Apti is a marketplace that shop owners build themselves. List your shop, let customers reach you in one tap, invite the shops around you, and the market grows with every shop that joins. More shops draw more people than one.
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What you get from a market you build.
Customers from every shop
Every customer a neighbouring shop brings in sees the whole market, including you. More shops draw more people than one.
Your shop on their map
Customers find you by distance from where they are, so nearby people discover your shop without searching for it.
No cut of your sales
Customers pay you on your own UPI link and QR. Basic is free. Plus and Pro are a flat monthly price, with nothing per order.
Your offers reach them, without spam
Your promotions show on the Offers page, where customers browse when they choose. Nothing is pushed into their chats or calls, so nobody leaves your shop over a message.
Customers who stay
Customers reach you without giving out their number, and no other shop or customer can see them. Because they feel safe, they say yes to your poster and keep following you.
One inbox for your whole shop
Co-owners and staff answer customers from the shop's own account, with their own logins. Whoever is free replies, nothing is lost when someone is off, and no customer chat lives on one person's phone.
Customers like to chat or call before they buy. Now they can, with you.
Is it in stock? What does it cost? Can you deliver today? Can you send me a photo or a video? Can you show me over a video call? Most purchases start with a question. Apti puts your customers one tap from an answer, without anyone's personal number.
Everything a shop needs is in the phone app.
Numbers only you can see.
Your Home tab shows your shop's own numbers. No other shop and no customer of theirs is ever named; you see counts and rates, and only for your shop.
What shop owners ask before they list.
Do my customers pay anything?
No. Customers use Apti free, for every shop, for as long as they like.
Does Apti take a cut of my sales?
No. Payments go from the customer to your own UPI account. Basic is free. Plus and Pro are a flat monthly price, with nothing per order.
I run a pharmacy. Can I list?
Yes, after the licence check. Chemists, clinics and labs appear to customers only once licensed. Customer chats with a pharmacy are treated as health data with a consent step.
Who sees my address?
Customers who have joined your shop, and anyone browsing the map if your spot is shown. Services that come to the customer can hide their spot and show a radius instead.
Why would I invite the shop next door?
Because a market with more shops brings more customers than one shop alone. Every customer a neighbouring shop brings in sees the whole market, including you.
Why not a business chat number and a directory listing?
Neither lets you build a market with the shops around you, where every shop's customers also find you. A business number ties chats to one phone; a directory listing gets you found and stops there. With Apti, customers find you on the map, chat or call before they buy, and order in the same thread. Your staff answer from one shop account, customers keep their privacy, and offers stay on the Offers page instead of their chats.
| Apti | Business chat apps | Listing directories | Delivery platforms | |
|---|---|---|---|---|
| Shops invite shops and build a market together | Yes | No | No | No |
| Customers find you on a map, by distance | Yes | No | Yes | Yes, for food |
| Direct chat and calls with each customer | Yes, in the app | Yes | Phone number hand-off | Through the platform |
| Your personal number stays private | Always | Number is the account | Number is published | Mostly |
| Staff share one inbox with their own names | Yes | One phone, one number | No | No |
| Customers never see each other | Yes | Broadcast lists, groups | Public reviews | Yes |
| Offers reach only people who opted in | Yes | Depends on the sender | Ads to everyone | Platform decides |
| Payment goes straight to the shop | Yes, your UPI | Yes | Not handled | Platform collects, pays later |
Comparison as of October 2026, by category rather than by named product. Each category is good at its own job; none of them is built so the shop and its market stay in charge.
Your customers pay nothing. You pick one of three plans.
Prices include GST. No joining fee, and no commission on orders, ever.
Be on the map and chat with customers.
- Chat, photos, documents, location
- Listed on the map and in nearby shops
- 20 catalogue items
- 1 team login
- Offers to your followers
- Stamp cards for your customers
- Business hours and quick replies
- Verified badge after shop verification
- No calls
Voice calls and a small team.
- Everything in Basic
- 500 voice call minutes a month
- 200 catalogue items
- 3 team logins
Busy shops, clinics and service teams.
- Everything in Plus
- 1,500 voice and 300 video call minutes a month
- 300 catalogue items
- 10 team logins
What is a team login?
One person who can answer for your shop. The owner counts as one, and several phones count once.
How do call minutes work?
Only calls with your customers count. Minutes start fresh each billing month and do not carry over. When they run out, customers can still message you, and a call in progress is never cut off. For more minutes, move up a plan.
Stamp cards
Give a stamp for a visit or a purchase, and a reward of your choice when the card is full. Stamp cards are on every plan.
Chains and franchises
Running several branches? Talk to us about a plan for the whole chain.
Marketplaces for organizations
An association, cooperative, rural enterprise network or NPO/NGO running a marketplace for its members is priced for the whole organization, not per shop. To discuss a plan, talk to us.
Prices per month, GST included. Paid plans are bought on this website and renew each month until you cancel. Cancel any time, and the plan runs to the end of the month.
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